business person

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Sunawachi Co., Ltd. 1-2-2 Awaza, Nishi-ku, Osaka 550-0011
​ Eslead Honmachi 1F
Name of representative Masata Maeda Telephone 06-6616-9626 (11: 00-19: 00 Closed on Wednesdays)
In that case, please contact us by e-mail as we may not be able to pick up the phone.
Email info@sunawachi.com

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Price to be paid in addition to the product price

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Consumption tax 10% (tax included)
Shipping COD fee / Transfer fee

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payment method

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■ Credit cards and cash on delivery are available.
Credit card transactions use Square's payment system.
Available Cards: Visa, MasterCard, American Express, JCB, Diners Club, Discover
Payment method: One-time payment (After card payment, the cardholder can apply to the card company for a change such as split payment or revolving payment. Whether or not the change can actually be made depends on the card issuer)

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■ Bank transfer

Please transfer the product price to our designated financial institution.
Please note that the product will be shipped after the product price has been transferred.

• The transfer fee will be borne by the customer.

• After confirming the order details, we will inform you of our account information together with the fixed amount.

• Please make the payment within 5 business days from the day we sent the order confirmation email.
  (If payment cannot be confirmed, we may cancel your order.

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■ Cash on delivery delivery company: [Yamato Transport]
Cash on delivery fee: Less than 30,000 yen 400 yen / 30,000 to less than 100,000 yen 600 yen / 100,000 to 300,000 yen 1000 yen Cash on delivery is available for products with a product price of up to 300,000 yen.

In the case of cash on delivery overseas, card payment and electronic money payment at the time of receipt are not possible.

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delivery

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[In-stock items]
After receiving your order, we will first send you an order confirmation email by automatic transmission.
After that, we will ship within 5 business days after checking the stock of our company or the maker. At the time of shipping, we will send you a contact email including the product price and shipping fee.

[Out of stock / made-to-order products]
After the order confirmation email, we will send you a contact email including the product price, shipping fee, and estimated arrival time.

Please assume a production period of about 1 to 3 months.

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・ Regular delivery [Yamato Transport] 700 yen in Japan (additional charges may apply in some areas such as remote islands).

・ Free shipping for purchases over 30,000 yen.

​・ Nekoposu [Yamato Transport] Flat rate 330 yen in Japan

・ Non-standard-size mail 120 yen / 140 yen in Japan (depending on weight)

・ Yu-Mail 310 yen in Japan
・ For overseas shipments, we will inform you of the shipping fee separately.

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About returns and exchanges

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If the product is found to be defective due to a defect in our company, we will repair, return or exchange it.
Please contact us by email or phone within 10 days of the arrival of the product, and then send the product by cash on delivery to the address below.
● Refunds for returned goods will be transferred to the designated bank account.
● When replacing, the product may not be in stock, so it may take some time for each craftsman to make a new one.
● We accept free repairs for defective products due to defects in our company.

Contact / Return Address Sunawachi Co., Ltd. 1-2-2 Awaza, Nishi-ku, Osaka 550-0011
​ Eslead Honmachi 1F
Phone: 06-6616-9626
info@sunawachi.com

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Since leather is a natural material, it ages due to air, ultraviolet rays, and sebum. Therefore, we cannot accept returns or exchanges for products that are not defective, especially made-to-order products. Please consider carefully before ordering.

In addition, since leather was originally an animal, there may be scratches, wrinkles, wrinkles, unevenness, blood streaks (traces of blood vessels), branding irons, etc. due to individuals.
Please understand that these are not defects in the product, but one feature in the world.
Depending on the product, we can also send you a leather sample first. Please contact us.